Acceptable Use Policy

RomexaEsim

Acceptable Use Policy

This Acceptable Use Policy explains how RomexaEsim eSIM services and website should be used safely, legally, and responsibly.

USE

Responsible eSIM Use

By purchasing or using an eSIM from RomexaEsim, you agree to use the website, eSIM service, activation information, and related resources for lawful and responsible purposes.

01

Lawful Use

01

Follow Applicable Laws

You must use RomexaEsim services in accordance with applicable local, national, and international laws and regulations.

02

Legitimate Activities

The eSIM service must not be used to support fraudulent, unlawful, abusive, or unauthorized activities.

03

Respect Network Rules

You must use the eSIM in a manner that does not intentionally interfere with the operation or performance of telecommunications networks.

04

Respect Other Users

You must not use the service in a way that intentionally disrupts, harms, or interferes with other users or services.

02

Prohibited Activities

01

Fraud & Unauthorized Access

Do not use RomexaEsim services for fraud, identity misuse, unauthorized access, payment abuse, or attempts to obtain services through false information.

02

Malware & Harmful Code

Do not use the website or service to distribute viruses, malware, malicious code, harmful files, or other technologies designed to damage systems or data.

03

Network Abuse

Do not intentionally overload, disrupt, attack, interfere with, or attempt to compromise networks or systems used to provide the eSIM service.

04

Illegal Content & Activities

Do not use the service to facilitate unlawful activities, distribute illegal content, or violate the rights of other individuals or organizations.

05

Spam & Abuse

Do not use the service, website, or related communication channels for spam, phishing, unsolicited bulk messaging, or abusive communications.

06

System Interference

Do not attempt to bypass security controls, disrupt website functionality, gain unauthorized access, or interfere with normal website operation.

03

Website & Platform Use

01

No Unauthorized Scraping

Do not use automated tools, bots, crawlers, spiders, or scraping systems to collect website content or data without permission.

02

No Security Bypass

Do not attempt to bypass authentication, access controls, security measures, or technical restrictions.

03

No Reverse Engineering

Do not attempt to reverse engineer, decompile, modify, or interfere with software or technical systems used to operate the website.

04

No Service Disruption

Do not perform activities intended to reduce website availability, performance, reliability, or security.

04

eSIM & QR Code Use

QR

Protect Your eSIM Activation Code

Your eSIM QR code is part of your digital service delivery. It should only be used by the customer who purchased the eSIM.

01 Do not publish or publicly share your QR activation code.
02 Do not distribute or resell your eSIM unless expressly permitted.
03 Do not attempt unauthorized activation or duplication of an eSIM.
04 Do not use another customer's QR code or activation information.
05

eSIM Delivery & Activation

01

Complete Your Order

Provide accurate information during checkout and complete the available payment process.

02

Check Your Email

After payment confirmation, your eSIM details and QR activation code are delivered to your paid order email address.

03

Follow the Guide

Use the installation instructions included with your delivery to add the eSIM to your compatible device.

04

Activate Your Plan

Complete the required mobile data, eSIM line, and roaming settings according to your plan instructions.

06

Account & Order Information

01

Accurate Information

Customers should provide accurate email and order information so digital eSIM delivery and support can be completed correctly.

02

Email Security

Keep access to the email address used for your order secure because your eSIM QR code and installation information are delivered by email.

03

Order Ownership

Do not attempt to access, modify, or use another customer's order or eSIM information without authorization.

04

Payment Integrity

Orders must be placed using legitimate payment information and must not involve unauthorized or fraudulent transactions.

07

Resale & Commercial Use

!

Personal Use & Authorized Distribution

eSIM plans purchased from RomexaEsim are intended for the customer and the purpose described on the relevant product page. Reselling, redistributing, copying, transferring, or commercially distributing eSIM activation information is not permitted unless expressly authorized.

08

Security & Abuse Prevention

01

Protect Credentials

Keep your email, account details, and other access credentials private and secure.

02

Report Suspicious Activity

Contact RomexaEsim support if you notice suspicious activity involving your order or eSIM.

03

Protect Your QR Code

Do not share screenshots or copies of your activation QR code with unauthorized users.

04

Use Official Channels

Use the official RomexaEsim website and available support channels when requesting assistance.

09

Violations & Service Restrictions

01

Review of Suspicious Activity

Orders or activities may be reviewed when there are reasonable concerns about fraud, abuse, unauthorized use, security risks, or violations of this policy.

02

Service Restrictions

Access to website features or services may be restricted when necessary to protect customers, systems, payment processes, or telecommunications services.

03

Order Cancellation

An order may be cancelled or declined where there is evidence of unauthorized payment, fraudulent activity, prohibited use, or other serious policy concerns.

04

Refund Eligibility

Refund eligibility for restricted or cancelled orders is handled according to the RomexaEsim Refund Policy and applicable circumstances.

10

Customer Responsibility

01

Use the eSIM only for lawful purposes.

02

Keep your email and QR activation information secure.

03

Follow the installation and activation instructions provided with your eSIM.

04

Check device compatibility before purchasing and installing an eSIM.

11

Related Policies

12

Policy Updates

This Acceptable Use Policy may be updated when necessary to reflect changes to eSIM services, website functionality, security practices, or applicable requirements. The latest version published on this page will apply to continued use of the service.

NEED HELP?

Have Questions About eSIM Use?

Contact RomexaEsim support if you are unsure whether a specific use of the website or eSIM service is permitted.

Contact Support